T&Cs

POOCH PATCH - FIELD RULES / TERMS & CONDITIONS OF USE

When making a booking to hire Pooch Patch you agree to abide by the following:

 

GENERAL

To only attend the secure field if your dog is up to date with vaccinations, flea, tick and worming treatments. If your dog has developed kennel cough, sickness or diarrhoea in the last 72 hours please refrain from visiting the field.

Please do not arrive more than 5 minutes early, and stay in your vehicle until the previous users have finished and loaded their dog. When entering and leaving please be aware of any other dogs around and give them space. Please ensure you close, and lock the gate securely behind you and your vehicle. You are responsible for making sure the gate is secure once inside.

ALL DOGS MUST BE KEPT ON A LEAD UNTIL SECURELY IN THE FIELD. DO NOT ALLOW YOUR DOG(S) NEAR THE POND. THIS IS DEEP WATER.

Please discourage your dog (s) from making excessive noise whilst using the field.

DO NOT allow your dog (s) to dig holes.

Clean up after your dog (s), use biodegradable poo bags if possible and use bins provided.

If using the water tap, please ensure the tap is completely turned off after use. This is only to be used for drinking water for your dog, not water play.

Please take any other rubbish home.

Alcohol, smoking, vaping, drug use and bbqs are prohibited anywhere on this private land.

Please ensure you have left by the end of your session. If the user before you have stayed over their allocated time, please call Shauni on 07935777062.

Anyone using aggressive or unpleasant behaviour towards their dogs or other site users, will be asked to leave and will not be allowed future bookings.

​

PARKING

No parking on the grass within the fields please only park on hardstanding area. If any damage to the gates, fencing or equipment is noticed please report to Shauni on 07935777062.

Vehicles and contents parked on the site are entirely at the owner’s risk.

​

IN A MEDICAL EMERGENCY What 3 words location = ///contain.flamingo.gives . Pooch Patch, Land on the east side of Angram Lane, Off Sykes Lane,Tollerton, YO61 1RE.

Local Vets: Galtres Vets 01347 838888.Local Hospital: York District 01904 631313

​

CANCELLATIONS AND AMENDMENTS TO BOOKINGS

No extensions are allowed for late arrivals to the field. No Refunds are given for no-show to session booking. Bookings are non-refundable, once the session time has been booked it cannot be refunded, however amendments can be made but within 48 hours’ notice. We reserve the right to close the field at any time, for which a full refund will be given.

 

LIABILITY

Use of Pooch Patch is done so entirely at your own risk. Pooch Patch accepts no liability for the death of, or any injury of any person or dog, or for the damage to property. Pooch Patch accepts no liability for any losses, claims, actions, damages, costs, expenses or other liability incurred whilst on site. Vehicles and contents are left at their owner’s risk. Yours and your dog’s behaviour and actions are your sole responsibility, and no claim can be made against Pooch Patch. All dogs are to be covered under their own third-party insurance. This is usually included with your pet insurance. We are in a rural setting therefore there is likely to be farm machinery passing, occasionally bird scarers (usually springtime) and livestock in surrounding fields at times. Every effort is made to maintain the field, but it should be accepted that the field may be muddy, and the ground is likely to be uneven in places, so sensible footwear is recommended. Users must inspect the field prior to use to ensure the field is suitable for use by their dog (s), fence height etc. Please assess the suitability for your own dog (s).

​

FIELD HIRE FOR XL BULLY

 We accept booking for an XL Bully Dog on the following basis:

1. The dog is registered with the index of exempted dog (IED) and a copy of the life certificate is obtained and provided to us in the event of a claim.

2. A copy of the public liability insurance certificate for the dog is obtained and provided to us in the event of a claim.

3. The dog handler ratio is 1:1 with their handler at all times, unless with dogs from the same household

4. The dog is Neutered – in line with Government Rules

5. The dog is Micro Chipped

6. The field is private property with no public access passing through

7. The field is securely fenced so the dog cannot escape

8. The dog is kept on a lead and muzzled until the gate is shut when entering the field

9. The dog is put back on a lead and muzzled before opening the gate to leave the field

10. You can remove the lead and muzzle once inside the secured field

11. If the household has more than 1 dog, they can come to the field together, the lead and muzzle can be removed once in the field.

12. If there are dogs from different households, the banned breed will need to remain muzzled and on a lead at all time with a 1:1 handler

 

ARRIVAL AND DEPARTURE AT POOCH PATCH

On arrival there is a pair of wooden gates. These will be locked, and you will need your access code to enter. Please lock these gates behind you, before entering the secure field.  Take care to arrive cautiously and before opening the outer gate, check the previous user isn’t in the car park loading their dog back into their vehicle. DO NOT attempt to open the field gate if any dogs are inside the field, even if they are on a lead. To enter the secure field, there will be a security gate, this will require the same access code. This too should be shut and locked behind you at the beginning and end of your session. The previous session is expected to leave the field and close the gate behind them, even if someone is waiting to enter the field. If the previous appointment is still in the field when your booking starts, please inform us immediately by calling Shauni on 07935777062.

 

YOUR BOOKED SESSION

Bookings are pre-booked, 30 or 60 minutes. This includes time for you to retrieve your dog, get them into your vehicle and vacate the area prior to the next appointment. Dogs must be back in the vehicle before the end of the session to allow the next dog to enter at their allotted time. Please do not arrive early as this will limit the time of the users before you and may cause their dog stress. Hours of service will change dependant on daylight hours. There will be Summer Hours and Winter Hours.

 

DO'S & DONT'S

Any user failing to pick up dog waste after their dog (s) will lead to refusal of future use. Please dispose of in the bin provided and ideally using biodegradable poo bags. Dogs must be kept on lead until safely inside the field boundary. Please make sure the field gate is closed immediately upon entering and leaving of Pooch Patch. Children are welcome but must be always supervised by an adult. The enrichment activities are designed for use by dogs and humans should not attempt to use them or climb on them. Please do not climb on fencing or gates. Please do not allow your dog to climb on the benches, these are for the humans! Please do not cause any obstructions on the lane. Please do not drop litter, leave toys or uneaten treats in Pooch Patch, some dogs have allergies and are prone to eating toys. A maximum of 6 dogs in the field and any more should have prior permission sought. There is parking for a maximum of 1 vehicle within the field. This booking is personal to the client and may not be transferred or sub let without prior consent from Pooch Patch. At no time should your dog (s) be tethered to any structures on the site i.e., fencing, posts, gates etc.

 

ETIQUETTE

Pooch Patch provides a safe place for many dogs and their owners. Please give people and dogs plenty of space. Any disrespectful behaviour will lead to refusal of future use. Although Pooch Patch is intended to be a safe space for dogs with behavioural issues, please discourage your dog from persistent barking, as you may be asked not to attend the site with this dog. Whistling and shouting must be kept to a minimum out of respect to our neighbours.

 

EQUIPMENT

Pooch Patch is not liable for any death, damage or injury or loss to any person or animal whilst using the facility or the equipment within it. Or to any third party as a result of the animal using the facility and equipment. The enrichment equipment is designed for canine use only. Do not use the equipment unless your dog is physically fit enough to do so. Do not use the equipment in wet or icy conditions as the surfaces may become slippery. Never push dogs to do something they are not physically or mentally capable of. Allow dogs to go at their own pace and always allow them the opportunity not to do something.

The first aid kit provided is to be used for emergencies only. Please let Shauni know if you have used anything from the kit, so it can be replaced. 07935777062/letmeowtpetservices@outlook.com

 

CANINE HEALTH AND WELFARE

Dogs must be up to date with vaccinations or titre tested and regularly treated for flea, tick and worm prevention. Do not bring your dog to the field if they or any other pets in your household are or have been unwell in the last 48 hours. Doing so can be harmful to others. Harsh handling of dogs, either verbal or physical is not allowed. The use of training collars / electric devices is not permitted in the field. Never leave your dog unattended in the field – If you choose to leave your dog in the vehicle, whilst you exercise other dogs in the field, please ensure their welfare is managed.

 

USE OF THE FIELD

By using Pooch Patch, it is accepted that the user has read and agreed to all these terms and conditions. Right of Entry: Pooch Patch shall be allowed access at any time onto the land to carry out inspections and any decisions made by Pooch Patch regarding safety and fitness of use, will be binding. Every attempt will be made to contact any user in the field prior to entry, in every situation and only in a critical emergency will the field be entered without consent of the user. Whilst every effort has been made to ensure the field is completely secure, it is your sole responsibility to keep an eye on your dog/dogs whilst using the field. Please remember this is private land. You are hiring the secure field only. 

 

​

PROFESSIONAL DOG WALKERS/TRAINERS

Must hold valid and up to date necessary insurance.

 

​